Privacy Policy
Last updated: August 2026
What we collect
When you use the Kinely app, we collect: your name and email address; the names, roles, and birth years or birthdates of the family members you add — including children's, when a parent or guardian adds them; photos (profile photos, family photos, and photos attached to answers); voice recordings; written answers and transcriptions of voice answers; the push notification token for your device; and your subscription and purchase state. On this website, we collect your email address if you join the waitlist.
How we use it
Your family's answers, photos, and recordings exist to be shared with your family, and only your family — content is visible only to members of your family group. We use your email for account-related communication and, if you joined the waitlist, product updates. Push tokens are used to send you notifications like the daily question. We do not sell your data, and we do not share it with third parties for advertising.
Services that process your data
Kinely runs on a small set of service providers, which process data on our behalf to provide the app: Supabase (hosting, authentication, database, and file storage for your photos and recordings), OpenAI (see below), Expo (delivery of push notifications), Stripe (payment processing — we never see your card number), and Resend (waitlist and product emails).
Two things we want to be plain about: every photo uploaded to Kinely is checked by an automated moderation system before it is saved, and voice recordings are transcribed to text so they can be read and searched. We also convert text to embeddings to power search within your family's archive. This processing sends the photo, recording, or text to OpenAI.
Children's information
Kinely is built for families, and that includes children. Children's profiles and content are added by a parent or guardian, and the adults in the family control that content — they can edit or delete it at any time. Children's photos and voice notes are processed by the same automated moderation and transcription systems described above.
Data retention and deletion
You can delete your account at any time in the app (Settings → “Delete account and all data”). Deletion is immediate: it removes your account, your family memberships, and the answers, photos, and voice recordings you own. See how to delete your account for details. Records of subscription payments are retained as required for accounting and legal purposes.
Contact
Questions about privacy, or a deletion or export request? Write to us at privacy@kinely.app. We read every email.